be one solutions’ Appoints João Rodrigues to Ensure Global Customer Success
12 July 2018
We have a new “Key Client Interaction Hub” in place!
Here’s a guy that has been in the technology game for 17+ years, certainly someone that has seen it all. João has always been affiliated with SAP and for many years, he’s been specifically and exclusively dedicated to SAP Business One®. He’s managed projects, businesses and customers since day one, with a solid track record of creating smiles on internal staff faces, as well as the outside world. The obvious next step, using all this experience and skillset and applying it as someone that is a “Key Interaction Hub” between internal and external. Easy decision, let’s do just that – and here it goes: Ladies and Gentlemen, we’re extremely excited to introduce João Rodrigues, our new Global Customer Success Manager!
Now, what exactly is a “Global Customer Success Manager”? A Customer Success Manager is someone that inhales customer happiness. Literally, if the client is happy, so is Joao and actually his own success depends on him making sure it is and stays that way. João will work hand in hand with each and everyone of our staff around the world to ensure absolute customer satisfaction and beyond. If you want to put it bluntly: “João got love”. He got love for the product, love for the service and most importantly, he got love for the client. A lot of love there, we know, but while João is certainly not cupid, he is the perfect guy to manage the business success of our global clientele indeed.
João told us “In layman’s terms, I will guarantee that be one solutions works as hard as possible, with utmost professionalism, dedicated and absolutely focused on adding maximum benefit to our customers’ businesses. Every given day, every given hour – in your time zone and possibly even in your own language. Read my lips: A lot of people will be really happy in the near future!”
Speaking of reading lips, why don’t you reach out to Joao directly, welcome him to his new role and have a quick chat. He is based in Lisbon/Portugal and speaks Portuguese, English, Spanish and CUSTOMER HAPPINESS of course! J
Feel free to drop João a line >>RIGHT HERE!
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