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Reasons for upgrading to SAP Business One version 10

1.	Access to new features – Version 10 offers many new enhancements and features like approval enhancements, drill down to accounting reports, GDPR, PEPPOL, mobile apps and the all new Web Client.
2.	Enhanced security – SAP Business One version 10 includes critical security updates to protect your business data and operations against evolving threats.
3.	Server End-of-life (EOL) – If the existing server is approaching or has already reached its end-of-life (EOL), you may want to take a proactive step to upgrade SAP Business One v10 to minimise downtime for your users.
4.	Compatibility with system software, Microsoft Office and Windows – Your current SAP version may not support the latest Microsoft Office or Windows PC versions. When you purchase a new PC or notebook for your users, you may have to ‘downgrade’ Windows or Office. In addition, when you replace your on-premise server, you may also have to downgrade the operating system. Downgrading of such system software may not be advisable as they are vulnerable to malware and cyber security threats.
5.	SAP support – If you encounter some issues with Business One, SAP may not be able to resolve the problem if your SAP version is not under mainstream maintenance. You may have to upgrade the software before the problem can be completely resolved.

Process of upgrading to SAP Business One version 10

Upgrading from a lower version of SAP Business One to version 10 is a relatively straight forward process. For example, when upgrading 9.1 PL 10 SQL to version 10 SQL – we would typically conduct a trial upgrade first. We will install the latest version of SAP Business One on a separate server/ virtual machine (VM) and upgrade your live/production databases. Next, your users can test your upgraded databases in the latest version, along with the customisations, integrations and add-ons that were installed for the previous version. Once the trial upgrade tests are completed, we will schedule a cut-over date for the live upgrade.

The above process will be the same if you are upgrading from a lower HANA version to version 10 HANA.

If you are upgrading from an older SQL version to version 10 HANA, additional conversions will be required. You will have to consider converting queries, customised reports, add-ons and integrations. Although it generally takes more effort to migrate from SQL to HANA, the benefits outweigh the additional effort.

Pointers for upgrading to SAP Business One version 10

When upgrading from one SAP version to another, you will have to consider the specifications of the server, users’ PC/notebook, operating systems and Microsoft Office applications. SAP regularly publishes the SAP Platform Support Matrix Guide.

Before you rush out to buy your new SAP server, or engage a 3rd party cloud hosting provider, you may wish to check out some of these points;

1.	Server compatibility

	a.	SQL server compatibility
		Operating system: Windows Server 2019 and 2022 Database: Microsoft SQL Server 2019
	b.	HANA server compatibility
		Operating system: SUSE Linux Enterprise Server (SLES) 15 SP2 , SP3 and SP4 Database: Enterprise edition 2.0 64-bit

2.	User PC/notebook client system compatibility:
		Operating system: at least Windows 10, 64-bit, Professional and Enterprise edition Office applications: Office 2016, 2019 or Office 365 subscription

3.	Server specifications, Cloud hosting specifications and PC/notebook specifications:
	The guideline is to check the number of SAP users, number of live and test companies, frequency of integrations with 3rd party systems, transaction volume, number of add-ons etc. For customers with on-premise server, ensure that you let your SAP partner know of your expansion and automation plans. Creating additional Business One companies and implementing new enhancements like IoT, Robotic Process Automation (RPA), Business Intelligence Analytics will require higher resources to run these applications.